Understanding Gaming Behaviour
Online gambling can be entertaining, but it also carries risks. Problem gambling is a recognised psychological and behavioural issue that can occur in individual cases. Most players enjoy gaming responsibly. It’s important to always maintain control and set clear limits.
Our Commitment to Safe Gaming
Vox Casino views gambling as a leisure activity – not as a source of income. We create a transparent and protected environment and actively promote responsible gaming practices.
Tips for Responsible Gaming
Follow these basic rules to keep your gaming behaviour positive:
- Play solely for fun, not out of financial necessity.
- Set clear limits for time and money.
- Only use money you can afford to lose.
- Don’t try to chase losses.
- Avoid gambling under the influence of alcohol or drugs.
Available Tools for Gaming Control
In your player account at Vox Casino, you can view your stakes, set limits or temporarily suspend your account. If desired, you can also request a permanent exclusion – support is available at any time to assist you.
Self-Exclusion Programme
If you realise you’re losing control, you can exclude yourself from playing – for a period between 6 months and 5 years, or indefinitely.
Activating Self-Exclusion
The exclusion becomes effective as soon as it’s confirmed by our support team. If the block is not active, please contact us immediately via live chat or email.
Protection of Minors
Vox Casino UK does not permit access for minors or individuals with diagnosed mental health disorders. Please protect your account if you share devices with minors.
External Support Services
The following organisations offer free and confidential help for problem gambling:
- BeGambleAware – UK’s leading charity providing free, confidential support and advice for anyone affected by problem gambling.
- GamCare – Free confidential support, information and advice for anyone affected by problem gambling in the UK.
- Gamblers Anonymous UK – Self-help groups for people affected by problem gambling.
- GamblingTherapy – Worldwide access to psychological support and practical help.
- NHS – Gambling Addiction Support – National Health Service resources and guidance on gambling addiction.
Vox Casino recommends that anyone facing problematic gaming behaviour uses these services. The links are also permanently available in the footer of our website.